Refund policy

You can return your order within 30 days of receipt of the goods. The cost of the return is paid by the customer.

Please contact our customer service at 020 8064 2667 or info@officialhoverboard.co.uk - having the order information at hand. Our customer service will give you exact instructions for carrying out the return.

Items must not be damaged and must be returned in full original packaging with all accessories and all packaging components. For the exact details please read carefully your right of withdrawal (legal and voluntary right of withdrawal) in our terms and conditions.