At Official Hoverboards we provide FREE delivery in the UK (England, Scotland & Wales excluding Scottish Highlands and Islands). We use DPD to ship our items as we have found them to be the most reliable and effective.
We guarantee same day shipping on orders placed before 4pm and deliver the Next Working Day. All our items are Tracked & Signed along with a one hour time slot for delivery.
Please note the following locations orders will take two days for items to be delivered and there will be an additional delivery cost of £10 to these locations.
Scottish Highlands: AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50
Scottish Islands: HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3
All of Northern Ireland.
All of Channel Isles.
All of Isle of Man.
All of Isle of Wight.
You can return your order within 28 days of receipt of the goods. The cost of the return is paid by the customer.
Please contact our customer service at 020 3289 7465 or email@example.com - having the order information at hand. Our customer service will give you exact instructions for carrying out the return.
Items must not be damaged, and must be returned in full original packaging with all accessories and all packaging components.
For the exact details please read carefully your right of withdrawal (legal and voluntary right of withdrawal) in our terms and conditions.
When purchasing your Hoverboard from OfficialHoverboard, you’ll not only have the peace of mind that all our products are from 100% UK based stock, but can now relax knowing that your products come with 12 months warranty!
Additionally, All our products are CE marked, have been MSDS Safety checked and come with UK British and European standard fused plugs. Every care and attention has been given in to ensuring that our product arrives at your door after given the care and attention it deserves. We single-handedly prepare and quality check each and every one of our Hoverboard products prior to dispatching it for delivery to you.
We would like to stress that both Electric Scooters and Hoverboards are not waterproof. Use of these products in the rain, through puddles, muddy and other wet conditions will damage the product and void the warranty and any repairs will be chargeable.
Hoverboard and Electric Scooter batteries are covered under a 6-month limited warranty for battery malfunctions and manufacturing defects. This warranty does not cover the deterioration of the battery’s performance.